# Zendesk Relate 2026

Experience the future of agentic service from anywhere, join May 21 for the leading service event of the year.

[Register for free](https://virtualevents.zendesk.com/series/relate-26/landing_page?webinar_id=0ff877d2baab&utm_medium=webpromo&utm_source=navigation&utm_campaign=Relate_2026_DIG_nav_na_NA_2026Q1)

## Employee service for IT

Help your IT team work smarter, not harder.  Powerfully designed to automate common requests, streamline workflows, and keep your systems running smoothly as you scale.

[Learn more](https://www.zendesk.com/employee-service/itsm/)

## Employee service for HR

Keep your HR team at its most productive.  Our software is easy to get set up, and Zendesk AI helps guide your team through routine questions. So your specialists focus on what matters most—your people.

[Learn more](https://www.zendesk.com/employee-service/human-resources/)

### Why Zendesk

#### Set up fast, resolve even faster

A beautifully simple solution that is loved by employees and unlocks greater productivity, whether you’re getting or giving support.

### Easy to implement, designed to grow with you

Ready from day 1 and built to scale to any complexity without an army of developers, meaning fast time to value and low TCO.

### AI built to drive resolutions

AI trained on 18+ billion service interactions to deliver the fast, accurate service your employees deserve.

### Flexibility, without the complexity

Integrate, adapt and customize without the high cost or heavy resources to keep pace with a rapidly evolving workplace.

## Customer stories

> “We’re seeing improvements in agent performance, and end users are seeing a quick turnaround time. They submit a ticket, and within the hour, their issue is resolved.”  
> Justin Birdsong  
> Associate Director of Enterprise Database Systems, ACLU  
> [Read customer story](https://www.zendesk.com/customer/aclu/)

> “Our colleagues are at the heart of the customer experience. They deliver value to our customers, so it’s key that we enable them to do the best job they can, as efficiently as possible.”  
> Adam Bruce  
> Head of Product – Service Desk, Help and Automation, Tesco  
> [Read customer story](https://www.zendesk.com/customer/tesco/)

> “When you put Zendesk automations into practice and utilize them in real-time, it is game-changing. That’s how we move mountains.”  
> Zachary Seay-Klatt  
> Systems Administrator, Workrise  
> [Read customer story](https://www.zendesk.com/customer/workrise/)

## Protected by Zendesk

### Our security never sleeps

Industry-leading security keeps sensitive information safe.

[Find out how](https://www.zendesk.com/trust-center/)

### Built for tomorrow

We're taking concrete steps towards net zero.

[Our promise](https://www.zendesk.com/sustainability/)

## Additional resources

- [Webinar - PURE Insurance: a blueprint to scale employee service across IT to HR](https://event.zendesk.com/customerspotlightpureinsurance2)  
- [Datasheet - AI-powered HR service management](https://web-assets.zendesk.com/pdf/Zendesk%20for%20Employee%20Service%20(ES)%20_%20HR%20Datasheet.pdf)  
- [Datasheet - AI-powered IT service management](https://web-assets.zendesk.com/pdf/Zendesk%20for%20Employee%20Service%20(ES)%20_%20IT%20Datasheet.pdf)  
- [Article - Three ways AI will reshape HR by 2028](https://www.zendesk.com/blog/zip1-3-ways-ai-will-reshape-hr-by-2028/?utm_source=login&utm_medium=webpromo&utm_campaign=HR_Guide_ES_Site_NA_2025Q2)  
- [Article - 3 key ways AI bolsters employee productivity and satisfaction](https://www.zendesk.com/blog/revolutionize-work-3-ai-strategies-driving-productivity-and-satisfaction/)  
- [Infographic - 10 insights for leaders on AI-driven employee experiences](https://www.zendesk.com/blog/unlock-the-future-of-work-with-ai-driven-insights/)  
- [Article - Elevate your employee service with Zendesk Marketplace apps](https://www.zendesk.com/blog/create-better-employee-experiences-zendesk-marketplace-apps/)  
- [Watch - How HR teams use our software to streamline onboarding](https://www.youtube.com/watch?v=wIl6VIQ6nk8)